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FAQ

How to register?

To register, open the "My Account" window. Select the "Register" button and you will find yourself on the corresponding page, where you need to fill in your personal data.


Providing your full information will let us fulfill all your orders in the fastest and most convenient way for you.


How to order?

After acquaintance with the features of the products, you just need to click on the button "Shop now" to add the product to your shopping cart.


Click on the shopping cart.


The shopping cart allows you to configure the number of products ordered, and see the total cost. 


If you haven't logged in yet, you have to fill out the necessary personal information in the newly opened fields for the finishing registration process.


Select the shipping and payment methods, then click the "Checkout" button to confirm the order.


How can I pay?

The following payment methods are available:

  • In cash
  • Loan 
  • Bank transfer
How is the purchase delivered?

Delivery is carried out within 3 business days, with the exception of very busy days, having previously agreed upon a convenient delivery time:


Large-sized electrical equipment is supplied free of charge for a distance of up to 30 km, the cost of 1 km, starting from 30 km, is 150֏.


Help in choosing․

Our experts are always ready to help you with any issues that arise during the purchase:


To get a consultation, you can call every day from 10:00 to 20:00 at the following phone number: 8508 or 060 700008:


How can I apply for repair?

For the entire range presented, warranty service is valid within the time limits specified in the warranty card.


Contact the Intermalll service center by phone 8508 or 060 700008:


Working time.

Mon Tue Wed Thu Fri Sat (10:00-20:00)

Sun non-working.


How to apply for a loan?

For information about buying on credit, monthly payments, call (or visit) any of our stores. You can call us at 8508 or 060 700008:


Credit is provided to residents of the Republic of Armenia aged 18 to 70 years (including the loan term). You must present your passport or ID card.



How to apply for online credit?

This option will also be available soon.



Can I make an exchange?

The return or exchange of products purchased in our stores is carried out in accordance with Paragraph 1 of Article 23 of the RA Law “On the protection of rights of consumers”, according to which: "The purchased goods are subject to exchange or return (within 14 days), if the conditions described by law for the exchange of goods are met: mentioned goods have not been used, their marketable appearance, consumer properties, seals, labels, as well as the sales or cash register check provided to the consumer with the sold goods are preserved."


Non-refundable or non-replaceable accessories are:

  • child care accessories,
  • personal hygiene accessories (toothbrushes, combs, scrunchy and hairpins, curlers, wigs, hairpieces, etc.),
  • epilators,
  • shavers,
  • clippers and/or trimmers,
  • hair dryers, which include accessories that directly touch the hair,
  • stylers,
  • massagers,
  • other goods of personal care.


If you have any additional questions, you can visit any of our stores or call us at 060 700 008 , hotline: 8508.

How can I find the model/models I'm interested in?

There is a "Search" section at the top of the site. Type the name of the model or product you are interested in and click the button.


In addition, you will see a list of products in the upper left corner of the site. Select and click on the product category, after which you will be taken to the corresponding page. You will see filters in the upper right corner above the product models. By selecting the appropriate filters, you will find the model you are interested in.